• The sophistication of tactics of insurance fraudsters has increased manifold in the last 4 years. Hence, detecting & preventing fraud needs rigorous and collaborative efforts between insurance players/TPA & investigation agencies.
  • In order to conduct in-depth scrutiny of each claim, from all possible avenues of fraud, we request the client to provide us the following documents (Scanned copies, preferably in color format) – In-patient notes, investigation reports & itemized bills
  • Lifeseed Tech will deliver the report on each claim within the agreed TAT.
  • Lifeseed Tech will maintain the database of all processed claims for six months from the period of delivery of the report to the client.
  • Client* is entitled to send the report for re-verification in case of any discrepancy/submission of any additional information/document by the policyholder/hospital. Lifeseed will process the same without any additional charges to the client.
  • The client can seek clarification from the admin team/investigating doctor of Lifeseed Tech on any finding furnished in the claim investigation report.
  • In case of physical verification, the client will inform the hospital/policyholder in advance & facilitate the coordination between Lifeseed’s agent & hospital/policyholder.